Privacy Policy and Data Protection

At Doravienquath, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning consultation services.

Information Collection Practices

We collect information necessary to provide personalized financial planning consultation services:

• Contact information including name, email address, and phone number
• Financial information relevant to consultation services such as income ranges and financial goals
• Communication records and consultation notes for service delivery continuity
• Website usage data including pages visited and interaction patterns

Information Usage and Processing

Your information is used exclusively for legitimate business purposes related to our consultation services:

• Providing personalized financial planning consultation and analytical reviews
• Communicating about appointments, follow-ups, and service-related matters
• Improving our consultation services and developing better client support systems
• Complying with regulatory requirements and maintaining business records

Legal Basis for Processing

We process your personal data based on legitimate legal grounds under Malaysian data protection laws:

Primary Legal Basis: We process your data on the basis of consent for consultation services and legitimate interest for business operations

Information Sharing Practices

We maintain strict confidentiality and only share information when necessary:

• With service providers who assist in consultation delivery under strict confidentiality agreements
• When required by law or regulatory authorities for compliance purposes
• With your explicit consent for specific purposes you have authorized

Data Security Measures

We implement comprehensive security measures to protect your personal information including encrypted data transmission, secure storage systems, access controls, and regular security assessments. Our team receives ongoing training on data protection best practices and confidentiality requirements.

Your Privacy Rights

You have several rights regarding your personal information under Malaysian data protection laws:

• Right to access your personal data and understand how it's processed
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal data subject to legal obligations
• Right to restrict or object to certain types of data processing

Cookie and Tracking Technology Usage

Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze website performance. You can control cookie settings through your browser or our cookie preference center. See our Cookie Policy for detailed information.

Data Retention Policies

We retain personal information only as long as necessary for providing consultation services, meeting legal obligations, and maintaining business records. Consultation records are typically retained for 7 years in accordance with financial services regulations, while website usage data is retained for shorter periods.

Children's Privacy Protection

Our services are designed for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware of such collection, we will delete the information promptly.

Privacy Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Updated policies will be posted on our website with effective dates. We encourage periodic review of our privacy policy to stay informed about our data practices.

Get Professional Financial Planning Guidance

Ready to take control of your financial future? Our experienced consultation team is here to provide personalized analytical reviews and strategic guidance tailored to your unique circumstances.